As an full-service eCommerce agency, we manage end-to-end operations for TikTok Shop and Amazon brands, covering everything from sourcing and pricing to fulfillment and marketing. Our focus is on driving net profit through strategic execution and scalable product selection.We run end-to-end operations for TikTok Shop and Amazon brands, driving net profit through smart execution and sourcing products that are priced to scale profitably.

We don’t just consult, we operate.
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Strong brands move markets. We build them.

About eCOMMop

Welcome to eCOMMop, where we’re rewriting the rules of eCommerce growth. Our name stands for eCommerce Operators because that’s what we do: operate, end-to-end.
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We’re a global eCommerce agency with boots on the ground in Italy, Hong Kong, China, and North America. Our team includes eCommerce veterans, supply chain experts, marketing creatives, and data specialists. From branding to marketing to execution, we’re united by one belief: we only win when our clients win.

Our Story

eCOMMop was founded to challenge the traditional way eCommerce businesses scale. Our founders saw too many brands struggling with a patchwork of consultants, agencies, sourcing agents, and freelancers. None of them communicated, and all got paid regardless of results. The brand owner was left carrying all the risk and responsibility.We knew there had to be a better model. So we built eCOMMop as a one-stop, fully integrated eCommerce agency that takes ownership, works across functions, and grows with our clients. We’re the kind of partner we wish we had when we were on the client side.

Our Mission

Our mission is straightforward: Empower eCommerce entrepreneurs to grow faster and more efficiently by handling the heavy lifting for them – and tying our success to theirs. We describe ourselves as “end-to-end eCommerce operators” because we literally take on the operation of your business, from product to fulfillment to marketing, rather than just giving advice. If you’re a digitally savvy DTC founder, an Amazon seller with big ambitions, or an influencer ready to launch a product line, eCOMMop is here to turn your goals into reality. When you hire us, you’re not just getting a service provider – you’re gaining an operations co-founder for your brand, one that’s obsessed with growth and accountability.

What makes us different

Performance-driven partnership

Operators, not consultants

We’ve flipped the typical marketing agency model on its head. Instead of charging high monthly retainers with vague deliverables, we keep base fees low and earn through a share of the profit we generate for you.

This is our “profit-on-profit” incentive structure.In practice, it means we only get paid beyond minimal cost coverage if you see real results. We believe that’s fair. It keeps us focused on what truly matters: driving sales, improving margins, and supporting your growth, not chasing vanity metrics.

Think of eCOMMop as your COO, CMO, and logistics manager all in one. We don’t just advise. We build, operate, and scale your business with you. This structure builds real trust because our success depends on yours. You can be confident that every recommendation we make is designed to help your business grow, not to pad an invoice.

Performance-based models like this are gaining momentum because they shift risk to the agency and align incentives. We’re proud to be early adopters of this approach in the eCommerce space.

East-meets-west Team

With headquarters in Hong Kong and Milan, we literally span the globe. This gives our clients a unique edge. Our Hong Kong base plugs you into the heart of global manufacturing and Asian eCommerce trends, while our presence in Europe (and servicing North America) keeps you close to your core markets. We work around the clock (our team’s working hours cover almost 24 hours because of time zone spread). While you’re sleeping, we might be negotiating with a supplier or responding to an overseas customer. When you wake up, stuff got done. Culturally, we blend Italian creative flair and strategic thinking with Hong Kong’s efficiency and speed. It’s a powerful combination that yields innovative yet pragmatic solutions.

Our values

Accountability

We take ownership. If we commit to a goal, we move mountains to achieve it. And if outcomes fall short, we own that too and fix it. Internally, we often say “run it like it’s your own business” – that’s how we approach our client projects.

Boldness

Our tone is bold and so are our strategies. We’re not afraid to challenge conventional wisdom or try unconventional tactics (as long as they are ethical and sensible). The eCommerce landscape is crowded; bold moves help you stand out. We encourage big thinking while basing it on solid groundwork. We’ll often question the status quo – “Why can’t a startup offer same-day delivery? Let’s find a way.” That mindset leads to breakthroughs.

Collaboration

When we say partnership, we mean it. We view our client relationships as a two-way street and long-term journey. We integrate with your team, and also connect you with our network if it can help (need a specialized packaging designer or a certain influencer intro? We’ll leverage our relationships). Likewise, if you have expertise or ideas, we want to hear them. Some of our best campaign ideas have come from brainstorming directly with founders who know their brand soul. We don’t disappear into a silo – we believe in open communication and building success together.

Integrity

eCOMMop is an eCommerce service agency that operates with honesty and ethical conduct. This industry is full of shortcuts and grey areas, but we don’t play that game. We focus on building real, sustainable brands through transparent pricing, ethical sourcing, and authentic marketing. We work only with reputable partners and suppliers, thus ensuring quality, fairness, and long-term trust. We’d rather walk away from a deal than make a promise we can’t keep. If something isn’t right for your business, we’ll say so, even if it means earning less. Integrity builds trust, and trust builds long-term partnerships.